Skip to main content

Privacy Policy

Dear Visitors, Members, and Customers,

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), as the data controller, NOKIC LTD (“BELAVI”) aims to inform you about the personal data processing activities we carry out in this regard.

This document is intended to inform you about the personal data processing activities when:

  • You visit and use our website at https://belavi.co.uk (“Site”) (“Online Visitor”),
  • You become a member of the Site,
  • You make purchases through our online channels or the Site where BELAVI products are sold (“Online Channels”),
  • You consent to commercial communication channels and receive general or personalized campaign information,
  • You participate in campaigns, competitions, draws, and other events organised by BELAVI.

As BELAVI, we use cookies and similar technologies on the Site to perform statistical analysis, target advertising, and provide an effective customer experience. For detailed information about cookies, you can refer to the cookie policy at this link.

Personal Data, Processing Purposes, and Legal Basis

When You Visit the Site:

If you visit our Site, we process your data using cookies to perform statistical analysis, deliver targeted advertising, and provide an effective customer experience. The legal basis for processing the data collected via necessary cookies is “processing data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.” For marketing, tracking, functionality, and performance cookies, we process data based on your “explicit consent.” Detailed information about cookies can be found in our Cookie Policy at this link.

When You Become a Member of the Site:

To establish membership, save your member information, enable logins, provide necessary membership information, and fulfill the requirements of the membership contract, we process your identity (name, surname) and contact (email, phone number) data. This is done based on the legal basis of “processing personal data that is necessary for the performance of a contract.”
To allow access to the Site without re-entering membership details and enable shopping without re-entering personal information, we process your identity (name, surname) and contact (email, phone number) data based on the legal basis of “legitimate interests of the data controller.”

When You Make a Purchase on the Site:

To store your delivery address, we process your identity (name, surname) and contact (email, phone number) data, based on the legal basis of “necessary for the performance of a contract.”
We also process your payment data, shopping history, and transaction details to provide order tracking and support services, using “the performance of a contract” as the legal basis.

When You Request a Product Not Available in Stock:

If you wish to be notified when a product is back in stock, we process your request along with your product code and any size/colour preferences based on “legitimate interests” and “necessary for the performance of a contract.”

Personalized Offers and Communication:

For personalized offers and campaigns, including discounts, promotions, and surveys, we process identity (name, surname), contact (email, phone number), marketing (preferences, habits, demographics), transaction security, and financial data based on your “explicit consent” to tailor the communication.

When You Make a Purchase on the Online Channels:

Whether as a member or not, we process identity (name, surname), contact (email, phone, address), and transaction (order details, payment methods) data to fulfill our obligations under the distance sales contract, including shipping, invoicing, after-sales support, and to complete your purchase. This is processed based on “performance of a contract” and “legal obligations.”

When You Send a Gift or Purchase on Behalf of a Third Party:

When you send products to a third party, we process their identity (name, surname), contact (email), and delivery details based on “performance of a contract” and “legitimate interests.”

Commercial Communications and Marketing:

If you provide explicit consent for commercial communication, we process identity (name, surname), contact (phone, email), and transaction security (user ID, logs) data for the purpose of providing personalized offers, campaigns, and other communications. You can opt-out at any time by unsubscribing from the communications.

Legal and Institutional Activities

To ensure compliance with legal obligations and safeguard the security of BELAVI, its employees, and third parties, we may process identity, communication, financial, and transaction data. This includes obligations arising from legal disputes, disputes with official institutions, and the provision of necessary information for official investigations.

How We Collect Your Personal Data

Your personal data is collected through various methods, including registration on the Site, purchases made, customer service interactions, call centre recordings, and via communication channels. We may also collect data through cookies, device logs, or any other direct communication channels you provide.

Sharing Your Personal Data

BELAVI will only share your personal data with third parties as described in this document and in accordance with the Personal Data Protection Law. We may share your data with our service providers, suppliers, and business partners within UK and abroad as necessary to fulfill our contractual obligations, such as logistics services, marketing, and customer support.

We may also share your data with public institutions and authorities in accordance with the relevant legal regulations.

International Data Transfers

In cases where you provide explicit consent, your data may be transferred to service providers or partners located abroad, especially for technical, marketing, and consultancy services. We ensure compliance with the regulations outlined in the Personal Data Protection Law when transferring data internationally.

Your Rights Under the KVKK

As per Article 11 of the Personal Data Protection Law, you have the right to access, update, and delete your personal data. You can submit any requests regarding your personal data to us using the contact information provided below:

Data Controller:

NOKIC LTD
14/2E 10-16 TILLER ROAD
LONDON, UNITED KINGDOM E14 8PX
Website: www.belavi.co.uk
Email: [email protected], [email protected]